Reduce call costs and stay connected with our simple and flexible voice services
Technology has revolutionised the ways we communicate, but the need to effectively collaborate with colleagues, customers or suppliers is the one constant need in business. From cost-effective business phone lines to cloud-based inbound call features or IP telephony, we have a range of voice products to meet your business’ requirements. All of our reliable services offer excellent value for money, are delivered on one bill and are backed by our 24/7/365 UK-based customer support teams.
If you’re using a legacy phone system, our flexible ISDN2 and ISDN30 lines and calls services ensure crystal clear voice calls, high-speed access to the internet and include added business continuity options.
Telephony systems must be easily scalable and help to keep costs down. SIP gives you the ability to make outgoing and incoming calls using IP technology without needing to replace your PBX completely.
Our lines and calls packages have been designed to give you flexibility and value for money, all supplied with excellent customer service. You can either choose from a set package or build your own to suit your business needs.
Make it easy for your customers to call you by routing calls through to the right area of your business using virtual 03, 08 and geographic numbers. Benefit from our self-management web portal, MyAccount.
Every business with a telephone line is a potential target for telecoms fraud or misuse. Our systems monitor, alert and protect your business from telecoms fraud so that you don’t have to worry.
Calling and network features or ‘Select Services’ are a great way to add value to your traditional telephone lines. You can choose from adding smart divert to full business continuity solutions.
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- Single business lines – for sole traders and small businesses spending less than two hours a day on the phone
- ISDN – for small businesses needing up to 30 concurrent calls
- SIP Trunking – for businesses wanting to benefit from inclusive local and national calls within their rental price and future-proofing their business with VoIP
The other alternative would be to consider fully hosted systems. Our Hosted Voice Select (HV.Select) product provides you with a telephone number, handset and all the functionality of a phone system all in one. To find out more please click here
For SIP, we can offer standby endpoints which will automatically activate and process calls if your main SIP Trunk is unable to pass these calls to your site. We also offer active additional endpoints such as loadshare, to evenly distribute your calls or you can also set up diverse routing plans via the online SIP portal. You can also set up your main contact numbers as an inbound number to overlay on top of your SIP services, as well as using the online portal to set up predefined call routing plans to re-direct calls to alternative numbers or sites using the portal or app.
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More about Voice
The new telephone system has brought huge benefits to our surgery, especially for patients. The ‘My Inbound’ solution means that we can now manage incoming calls with ease, meaning patients have decreased waiting times and very rarely hear the engaged tone.
Nicky Shearwood, Practice Manager at Southgate Medical Group
Calling and Network Features or ‘Select Services’ are a great way to add value to your traditional telephone lines, you can choose from adding Smart Divert to full Business Continuity solutions.
Daisy Fraud Guardian
Daisy Fraud Guardian is a unique new service from Daisy, designed to monitor, alert and help protect your business from telecoms fraud.
Making it easy for customers to call you and routing calls through to the right area of your business by using virtual 03, 08 and Geographic numbers?
Business SIP Trunking
With reduced line rental and call costs, SIP trunks offer significant cost savings.
Lines and call packages have been designed to give you flexibility, value for money – all provided with excellent service
Voice goes really well with..
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