Knowledge Base

Logging into ‘My Account’

To log in to your My Account portal click here and enter your username and password.


Your username is either your ‘account number’ e.g. SP123456 or ‘your name @ account number’ e.g. johnsmith@SP123456.



If you have forgotten your password, please visit the ‘My Account’ password reset page for help resetting your password.


If you need help accessing your account, you can contact our Customer Support team using the contact options below who will be happy to assist you further.

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