Knowledge Base

Can I request a divert on my phone line?

We can place an order to apply a range of divert options to your phone line.


To do this, you can contact our customer service team using the contact options below. Please be aware, only authorised contacts named on your account can request a divert to be applied.


*Depending on the line type and type of divert being applied, timescales to apply/remove can vary from an hour to 3 working days, so please bear this in mind if you require a divert applying on a specific date/time.


Please note calls may be chargable for the diverted part of the phone call

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